Highlights

• Remember that Amazon Prime plane picture in last week’s edition? Yep, whispers were making the rounds that Amazon wanted to get big in delivery. They did.
• Google Chrome’s  “Not Secure” warnings are coming to all non-https pages in July.
• Facebook is testing a downvote function that lets users rate comments.

Today’s issue of Spotlight takes an average of 3 minutes and 30 seconds to read

Amazon Gets Bigger, Faster

We wrote last week that Amazon was eyeing an acquisition. Instead, look for Shipping with Amazon to launch and reduce the company’s reliance on the USPS, FedEx, and UPS. Amazon spent about $50 billion on shipping over the last three years so this move has leverage.

This move also has precedence. Amazon Web Services, the company’s cloud business, now accounts for more than 60% of Amazon’s operating income. Amazon launched the service in 2004 to resell the Internet hosting services it developed for its own use. Delivery could be a similar success.

Jeff Bezos’ mantra of “get big fast” is almost surreal in the company’s execution. Amazon delivery is only one example. Amazon announced its Whole Foods acquisition less than 250 days ago. Since then, they’ve also:

• announced a search for a second headquarters housing 50,000 employees,
• partnered with Warren Buffet and JP Morgan to start a healthcare company,
• and announced two hour delivery windows for Whole Foods groceries in four cities.

Google Gets Customer-Friendly

Visit an unencrypted web page using Google Chrome beginning in July, and your browser will show that the page is “not secure”. That’s true today for e-commerce pages. But starting in July, Google will flag every page without encryption just as they’ve been warning that they would do. 

Google is also requiring ticket resellers to be certified and declare the face value of the ticket. The other kind of tickets–airline tickets–along with hotels and other travel services are getting a redesign. Travel info firm Skift says: “Google is one step closer to its user-centric vision of travel booking,”  Translation: Google wants to sell more travel, not travel advertising.

And hallelujah, word came from Lifehacker Thursday afternoon on Twitter that Google Chrome now has a “mute site” instead of a “mute tab” button. That means that the site’s audio will NOT play when you’ve selected that option. And your browser stores your choice so you only set it once per site.

To mute a website while using Google Chrome: hover over the tab at the top of the browser page, press right-click once, and scroll down. Silence is that easy!

Facebook Gets Comment Voting

You’ve probably seen comment sections that allow you to see “Top Comments first”. Facebook is testing a “downvote” comment link on comments left on personal pages. It’s available only on a small sample of pages. Sites like Reddit and Imgur already have this function, as does blog comment platform Disqus. 

Facebook is adamant that this is to downvote comments only. The fabled thumbs-down dislike button still does not exist.

Hoax Alert: Facebook didn’t limit your content to 26 people

If you haven’t seen the downvote link yet, you’ve probably seen a post from one of your Facebook friends asking you to comment on their post because Facebook has limited the newsfeed to 26 people. It’s a hoax that got new life when a version appeared that read, “I checked Snopes and…”  Read Snopes calling foul on the whole thing.

Monday Coffee Break

It’s over now, but The Washington Post captured the collision of SEO and Philadelphia Eagles fandom. Google’s quest to “organize the world’s information” sometimes goes astray. Sometimes it is deliberately led astray. For a brief time, Eagles quarterback Nick Foles was the answer to the search query, “who owns the New England Patriots” in a nod to Philadelphia’s Super Bowl win.

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Good morning. It’s Monday, February 5th. The federal government has four days of funding remaining. Watch for a vote in the House on Tuesday. Without an agreement, the federal government could be forced to close again on Friday.

Today’s Spotlight takes an average of 3 minutes and 45 seconds to read.

Highlights

• Facebook’s Mark Zuckerberg wants Facebook to be “…good for your well-being and for society”.
• He’s onboard with the themes of the “Time Well Spent” movement without explicitly saying so.
• Amazon posted $2 billion plus in Q4 operating income, leading speculation that another major acquisition is in the cards.

Tristan Harris’ TED talk on how giant tech companies command the attention of several billion people is gathering a lot of fans. It’s only 17 minutes. Save this issue of Spotlight and watch it when you can. 

Former Google ethicist Harris is raising the same issues we told you about last fall when Facebook’s first President Sean Parker said that Facebook knowingly exploits human psychology. 

Zuckerberg is publicly embracing the “less is more” mantra of Facebook usage and speaking about tech addiction. This was the first time that Facebook average usage decreased, and the company is steadfast in its support of that trend. Zuck is also talking about Facebook creating local news channels that might not be as divisive as national news channels. That suggests he hasn’t attended a contentious local meeting. And not surprisingly, Google announced its own plans to test local news in Nashville and Oakland.

The entire issue is ultimately about tech addiction. We’ve all gone down a YouTube or Wikipedia rabbit hole–it’s easy to do. But people like Harris and Parker are forming an umbrella organization called The Center for Humane Technology and shouting about this issue so it’s worthy of your attention.

Have a look at the group’s data from a 200,000 person study showing how increasing time on apps lowers overall satisfaction with that app. App ratings here

We now talk about Amazon’s growth in ways that we once used for Facebook, Google, Microsoft, IBM, AT&T. It’s time for their closeup. 

It’s not a story about cloud business Amazon Web Services. Pay attention to advertising this year. Amazon sold tens of millions of voice-powered devices in 2017.  And the company is not shy about saying publicly that it wants a healthy slice of the advertising pie that Google and Facebook currently share.

The growth machine Amazon has created will require disrupting another industry to maintain its growth. The company ranked #29 in revenue on the Fortune 500 two years ago and 18th last year. The three largest ad agencies are each increasing their spending on Amazon by 40% to 50%. That money is coming out of other digital companies. Advertising could easily be Amazon’s next huge opportunity.

Spotlighted

Facebook’s second biggest property is now WhatsApp, not Instagram or Messenger. Details

Restaurants can now add their menus to their Google My Business listing. Learn how

Snapchat is selling branded merchandise inside their app. It’s not for revenue generation. The company is testing whether its users will buy things while using the app.

Monday Coffee Break

No one who knows why is talking, but Elon Musk added to his legend by selling 20,000 “Not A Flamethrower” devices for $500 each. The device shoots a 10 foot flame, which allows it to be sold as a non-weapon.  Advised that customs agencies wouldn’t allow a product called a flamethrower to be shipped into their country, he had the name changed to “not a Flamethrower”.

He’s still only 46 and will go down as an engineer/inventor at Tesla’s level. Nope, we don’t get it either. But he may be the best business leader in the world today for executing on a project. And if it was all a distraction, it was one that came with a $10 million revenue line in 6 days.

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Good morning. It’s Monday, January 29th. This is earnings week. Facebook, Microsoft, Amazon, Apple, Google, PayPal, and eBay are all reporting financial results on Wednesday and Thursday. Each report creates news we’ll cover next Monday.

Highlights

• Net neutrality opposition is growing and now includes AT&T (sort of)
• Google is testing hyperlocal news like the kind that Patch publishes
• Google is also giving consumers the ability to stop those remarketing ads on other websites

Burger King’s buzz-worthy ad that introduces “Whopper Neutrality” to explain the net neutrality concept:

The Montana and New York governors directed their organizations to only buy Internet services from companies that abide by net neutrality standards. That doesn’t change the FCC’s rule, but other states may follow or join the lawsuit that nearly two dozen states are parenting on to that seeks net neutrality’s reinstatement.

The states have a powerful ally in AT&T, which is calling for “free and open” Internet services that companies won’t slow down. The kicker: AT&T wants Facebook and Google to be governed by the same regulations. The Washington Post reports that a Senate resolution with 50 supporters may be introduced to reinstate net neutrality. Legislation could be introduced if that resolution fails.

Facebook and Google are giving consumers new tools that allow them to sculpt more of their own experiences online. The free-flow of content is already being stopped in some ways. One example: we successfully appealed a blocked Facebook ad with political content for a non-profit client this month. The messaging wasn’t new, but the automated system stopped it and required a human intervention. That’s exactly what Mark Zuckerberg promised would happen.

Facebook disclosed to Congress that about 90,000 people expressed interest or sent an RSVP to phony political events advertised on the site during the 2016 presidential election.  Now the company is rolling out new “branded content” policy to cover Facebook and Instagram while also limiting the amount of non-friend content appearing in a user’s news feed.

Google is doing the same with ad remarketing. That’s the process advertisers use to show you “reminder ads” if you’ve visited them in the past. Google is reinvigorating its “Mute this Ad” feature to work on all your devices and on more websites. Read the Google post here.

And to fight against larger publishers, Google is testing Google Bulletin, a hyperlocal news service similar to Patch.com in Nashville and Oakland. Patch has been part of Hale Global Media for nearly four years and is reportedly profitable while operating in more than 100 markets.

Monday Coffee Break

The map above shows my suburban Washington, D.C. neighborhood. It was generated by Strava, a data company that receives trillions of data points from fitness activity trackers and similar devices. The company then uses a connection to Google Maps to show running, driving, or other maps. This project is free and has been accessible for years.

What people didn’t realize was that members of the armed forces might be using those trackers. And sure enough, media reports over the weekend claimed that military and other sensitive sites were lit up as brightly as my Virginia neighborhood. That’s apparently a pretty big deal for places in Afghanistan or Iraq.

This type of data is something that we all have to learn how to think about because the lives of convenience that we lead also have surprising repercussions–even years later.