Good Monday Morning!

It’s March 17th, Happy St. Patrick’s Day. Friday is World Water Day. 

Sobering stat: More than 2 million Americans live without running water or basic plumbing. Here is a list of online and in-person events curated by the United Nations.

Today’s Spotlight is 1,427 words, about a 5-minute read.

3 Headlines To Know

Gemini AI Replacing Google Assistant

Google is replacing its Assistant program (“Hey Google, turn on the lights.”) with AI-powered Gemini. The switch will happen automatically on Google Home, phones, and other smart devices—most users won’t notice a difference.

Saudi Arabia Buys Pokémon Go

Saudi Arabia’s sovereign wealth fund paid $3.5 billion to acquire Pokémon Go and the rest of Niantic’s video game business. As we mentioned before, one key capability of Pokémon Go was its ability to map pedestrian-accessible areas beyond roads.

Alphabet’s Autonomous Cars Get 589 Parking Tickets

Alphabet’s Waymo autonomous vehicles racked up 589 parking tickets in San Francisco last year, with fines totaling over $65,000. Violations included obstructing traffic and parking in prohibited areas.

MrBeast’s Profit is from Chocolate

By The Numbers

George’s Data Take

Internet celebrity MrBeast expanded into multiple ventures three years ago—chocolates, web analytics, and TV production—but only the chocolate business is profitable. While his content operation lost $80 million on $250 million in revenue, the chocolate business matched that revenue and turned a $20 million profit, keeping everything afloat

Being a content creator isn’t a guaranteed path to success. MrBeast has 374 million YouTube subscribers and a massive presence across platforms, but like Jimmy Dean—who pivoted from country music to selling his namesake sausage company for $80 million in 1984—he’s finding that business, not content, pays the bills.

Mobile Messaging Metrics

Running Your Business

If you’re using mobile messaging to reach customers, here is a handy document detailing 7 different metrics you should be tracking and some benchmarks for them. 

Behind the Story

One of Silver Beacon’s core online principles for clients is that every initiative must have a clear profit component—either increasing revenue or cutting costs. Eventually, someone in the C-suite or boardroom will ask about the ROI of a project you approved, and you’ll need more than just a theory. This mindset also helps you think more strategically about your entire organization.

Predictive Policing: Who’s on the Algorithm’s Radar?

Image by Ideogram, prompted by George Bounacos

We’re nerds who manage digital marketing, so we love playing with algorithms—and we know they’re far from perfect. Every predictive model starts with people making assumptions based on data, just like budgeting at home or planning a project at work.

Predictive policing, made famous by Minority Report and other sci-fi, is now a real-world tool. Even when these algorithms are field-tested and considered reliable, they still hover around 90% accuracy—leaving plenty of people in the gaze of a city’s police department.

The Neighborhood Model

Imagine your city divided into 1,000-square-foot blocks, each assigned a crime likelihood score by predictive policing software. The goal: to help police allocate resources where they’re needed most.

University of Chicago scientists were thrilled when their most accurate model performed just as well in cities like Atlanta, Philadelphia, and Los Angeles. The catch? It was only 90% accurate.

That’s impressive for a predictive model—but like everything, bias lurks. Where was white-collar crime? Environmental crimes? The model worked, but could it really replace experienced local police commanders?

Might it be better used by city planners to put different resources in place before crime happened?

Listening to Tip Lines

The lack of human nuance in AI models is a major stumbling block. While AI is decent at parsing facts and definitions, it struggles with sarcasm, rhetorical questions, and the way people actually communicate.

Take politics: Imagine a voter posts, “Oh great, another four years of Candidate B. Just what we needed.” To a human, that’s frustration. To an AI trained on sentiment analysis, it might register as support.

Now, the FBI is using a similar system to prioritize messages from its tip lines. But both the tips and the algorithms are black boxes—hidden from scrutiny or testing. A FedScoop investigation suggested the program was built by MITRE, but neither the company nor the FBI would confirm.

Critics argue this system could be riddled with language biases and misinterpretations, undermining its core mission: flagging urgent threats.

And Watching Body Cam Video

Other companies are pitching AI Bodycam analysis as a tool for law enforcement itself. Truleo transcribes and scores officer interactions, flagging possible misconduct and even grading professionalism. Some departments say it helps improve behavior. Others, like Seattle’s and Vallejo’s, faced police union backlash and dropped it.

One AI tool, JusticeText, is already helping defense attorneys uncover police misconduct buried in hours of footage. In one case, it flagged a detective telling a witness, “I don’t want this on record,”—a key detail that led to a case being dismissed.

But there are deeper concerns. Critics warn that AI-driven analysis expands police surveillance while remaining a black box—hidden from public oversight. Officers can still turn cameras off, and police departments control how findings are used, if at all.

One AI founder predicts these tools will be mandatory in five years. But if transparency isn’t baked in, AI won’t fix the deeper problem: police culture and accountability.

Remember that 90%?

Predictive models can be right most of the time—until they aren’t.

Spain’s VioGen algorithm was designed to protect domestic violence victims by assessing their risk level. Police relied on it 95% of the time. But when it scored Lobna Hemid as low risk, she was sent home. Seven weeks later, her husband killed her.

She wasn’t alone. Of the women murdered by their partners since VioGén launched, more than half were classified as negligible or low risk.

The problem? The algorithm isn’t inherently bad—it’s just incomplete. It relies on the data it’s given, which often misses key details. Victims underreport abuse out of fear. Police overlook warning signs. And once the system spits out a score, it’s rarely questioned.

Spain isn’t alone. AI-driven risk assessments are used worldwide—to set prison sentences, flag welfare fraud, and even predict who might commit crimes. The technology keeps expanding, but the fundamental issue remains: when the system gets it wrong, real people pay the price.

AI to Human: Do It Yourself

Practical AI

My favorite story from last week: an AI coding assistant suddenly stopped and told the developer, “I cannot generate code for you, as that would be completing your work.” It then lectured them on the importance of understanding and maintaining their code—sounding eerily like a parent explaining multiplication tables to a second grader.

Get Rid of Social Media Posts

Protip

If you’re ready to purge your social media, check out Redact—it works across 28 platforms. Standard caveats: it deletes posts for humans, but companies may still keep them. It’s real, it works, and it will nuke posts you might have wanted to keep. You can filter by keywords or time ranges, but it’s not free—so decide if the price is worth the digital clean slate.

Trump Supporters List Inaccurate

Debunking Junk

Social Security isn’t paying millions of dead people—or anyone 200 or 300 years old. The Associated Press puts their own Spotlight on why some accounts in the database have missing or incorrect death dates. 

The key detail: these people are in the database, but they’re not getting payments. In fact, Social Security hasn’t paid anyone over 115 in at least a decade.

CoorDown’s Thought-Provoking Spot

Screening Room

Titanium Heart Supports Man For 3 Months

Science Fiction World

An Australian man in his 40s received a titanium artificial heart that required external charging every four hours. He successfully relied on it for over three months until a donor heart became available.

Gene Therapy Restores Some Sight in UK Study

Tech For Good

A promising study out of the UK  has partially restored the vision of multiple small children born legally blind. The experimental treatment uses gene therapy to resolve a retinal disorder called LCA4, which prevents the eye from distinguishing objects in a person’s environment. Though limited, the study suggests that blindness caused by genetic defects could be curable.

The Birthday Paradox

Coffee Break

The Birthday Paradox says that in a classroom or a big dinner party (23 people), there’s a 50% chance two share a birthday. The Pudding has a data animation that makes the math of probability click.

Sign of the Times

Good Monday Morning

It’s March 10th, Harriet Tubman Day, and while she won’t be on the $20 bill until at least 2030, the U.S. Mint has commemorative coins that honor her with hefty surcharges going to two charities in her name.

Today’s Spotlight is 1,147 words, about 4 minutes to read.

3 Headlines to Know

DHS to Spend 200M on Immigration Ads, including Digital

Homeland Secretary Kristi Noem is seen in the first ad in the series telling migrants in the audience “we will hunt you down.” See it here.

Rose Bringing Back Digg

Digg co-founder Kevin Rose plans to relaunch Digg and has partnered with Reddit co-founder and one time foe, Alexis Ohanian. During its heyday 17 years ago, Digg received 236 million visitors each year.

Google Testing AI-Only Search Results

Google will begin testing search results that purportedly respond to a user’s search query in a conversational way instead of showing links. For years, we’ve warned that search must be supplemented by other programs. The test, happening with paid Google AI subscribers, will help us understand how soon the future of Google finally harnessing the world’s information for itself comes true. 

We Don’t Really Trust Government or Tech

By The Numbers

George’s Data Take

This is less about the devices and much more about what info that 30%-50% of Americans will view on them. Every organization will clamor to be on a device a person wears. The Big Tech firms will win, and how your organization is viewed by those companies will be a substantial part of your success next decade.

McDonalds Tries Again

Running Your Business

McDonald’s will outfit 43,000 restaurants with Google AI edge systems that will monitor equipment, automate supply ordering, and verify those orders.

Behind The Story

This is a huge move for McDonald’s which abandoned its partnership with IBM last year that assisted with customer order taking. Their smart takeaway is to roll out the automation to internal operations before allowing AI to become customer facing.

Mass Surveillance Isn’t Just For Criminals – How Police Access Your Data

Image by Ideogram, prompted by George Bounacos

This is week two of our annual look at how law enforcement uses technology. Week one was “How Police Access Your Data”

The Issue Remains The Same

Facial recognition is a fantastic tool that may not be ready for use when it is the sole determinant over who is arrested and placed inside a jail cell. Earlier this year, The Washington Post reported that there had been 8 people wrongfully arrested in the U.S. on the sole basis of a facial recognition match.

That doesn’t sound like a lot–unless you’re one of the eight.

What is Supposed to Happen

Law enforcement officers are typically only permitted to use facial recognition in conjunction with other methods. Some systems aren’t even allowed to be used for police work. Last year, Microsoft banned police from using its enterprise-level AI tools for facial recognition. 

The misuse continues

We tell this type of story every year, but this year’s victim is LaDonna Crutchfield, who was at home with her children when police arrested her for attempted murder. Detroit police denied they had used facial recognition to arrest Crutchfield. They even had a different name and knew that she was five inches shorter and younger than the shooter that they were looking for.

NBC quoted a detective who allegedly showed her a picture and said, “You got to admit it looks like you.”

The Problem Is Big

The Post received data from police in 15 states that showed the use of facial recognition more than 1,000 times over the past four years. And the paper’s investigation confirmed that police officers are not required to disclose their use of facial recognition in reports and are often under department instructions not to do so.

Misuse isn’t limited to American law enforcement. A report about UK policing discovered that images of people who faced no action or were acquitted were being stored in a database despite a 12-year-old court order prohibiting their retention.

Here in the U.S., the Electronic Frontier Foundation and others continue to lobby for more restrictive use of facial recognition during police work to little effect.

Late last week, Axios broke the story that the State Department is launching a program called Catch and Revoke that will use AI to scan the records of tens of thousands of foreign student visa holders. In addition to checking social media, the federal government will use AI to scan protests using facial recognition and deport individuals who were present.

Google Sheets AI Catches Up To Excel

Practical AI

All Google Workspace customers now have free access to Google Gemini inside spreadsheets. The company says its AI can help you analyze and develop visualizations. Remember that you’re the product if you’re not paying for it so check with your boss to see if you should use it. 

Consider a Virtual Burner Phone

Protip

I began using a virtual phone number years ago and highly recommend that you do. The WSJ takes you through setting one up either free through Google or at $10 per month via the Burner app.

Trump Supporters List Inaccurate

Debunking Junk

A list of 119 household brand names of companies purportedly financing Donald Trump’s election and other endeavors is making the rounds on social media, but has a lot of inaccuracies, including companies that are closed and others who donated to both parties. Snopes takes its shot at figuring out who gave what in this piece.

We Love LA Gets Updated

Screening Room

Thousands of Cat Robot Servers

Science Fiction World

Give a hearty meow to your server if you’re in one of the more than 2,000 restaurants owned by Japan’s Skylark Holdings. Fighting a labor shortage and rising costs, the company has deployed 4,000 cat-faced robots that can carry heavy plates and don’t have scheduling problems. Bloomberg estimates that the move is saving the company more than $30 million per year.

AI Correcting Old Research

Tech For Good

The Black Spatula Project was inspired by a study last year that incorrectly said black plastics used in cooking were more toxic. They’ve analyzed 500 academic papers and found errors in many. Another project, YesNoError, says it has analyzed 37,000 papers and also found many flaws.

Lunar Eclipse on Thursday Night

Coffee Break

The Blood Moon returns for the first time in almost three years and will be visible on the US East Coast starting around midnight on Thursday. Here’s what you need to know.

Sign of the Times

Good Monday Morning

It’s March 3rd. Ramadan started Friday night, Ash Wednesday is this week. 

Today’s Spotlight is 1,147 words, about 4 minutes to read.

3 Headlines to Know

Skype Shuts Down In May

Microsoft is replacing it with a free version of Teams, where chats and contacts will transfer automatically.

OpenAI Cracks Down On Abuse

The company has removed user accounts worldwide after finding ChatGPT was being misused for scams and other malicious activities.

Google Ditches SMS Codes For 2 Factor Authentication

Google will replace 6-digit SMS authentication codes with QR codes to combat widespread fraud.

We Don’t Really Trust Government or Tech

By The Numbers

George’s Data Take

Our first law enforcement report of the year highlights improper data collection by the government and big tech—two of the least trusted entities. Meanwhile, it’s striking that even healthcare providers and charities earn the trust of only a quarter to a third of Americans. Further down, we see that 28% of respondents trust none of the institutions.

Most Americans Want AI Oversight

Running Your Business

68% of U.S. adults believe both the government and businesses should prevent AI-driven misinformation, while businesses are seen as most responsible for AI’s impact on job loss but least responsible for national security risks. Nearly two-thirds also feel uneasy about AI-generated ads.

Behind the Story

Most people don’t fully grasp AI’s limits, but they know businesses plan to use it to cut jobs. They don’t just oppose that—they’re already assigning blame, and you probably haven’t even made cuts yet. This is a horse & buggy vs. automobile moment, and as a business leader, you’re on the unpopular side

Mass Surveillance Isn’t Just For Criminals – How Police Access Your Data

Image by Ideogram, prompted by George Bounacos

Expanding Use of External Data in Law Enforcement

Technology is a critical component of law enforcement. For seven years, we’ve examined how police use evolving tech tools.

Over the next few weeks, we’ll explore how police rely on external data, followed by a look at facial recognition, surveillance tools like robots and cameras, and how algorithms process this information.

Mass Surveillance Continues Growing

Americans have never before lived with the surveillance they face today. A Spotlight reader told me last year that while data controls matter, any tool stopping violent crime or terrorism seemed worthwhile. That’s a debate each person must weigh—but first, they need to know what’s being collected, and that’s not always clear.

Law enforcement agencies buy and use vast amounts of data. While traditional sources remain fair game, Big Tech expands police access to previously untapped data. Police linking home addresses and phone numbers is expected, but adding personal data like location, purchases, and browsing history raises concerns.

Genetic Data

Genetic testing was once a police-exclusive tool that required court orders and medical personnel, but consumer DNA databases changed that. Police quickly began using them to track relatives of DNA found at crime scenes.

Critics argue that’s a violation of their right to privacy. They are angry about recent news that the FBI accessed genetic information at consumer sites GEDmatch and MyHeritage to tie Bryan Kholberger to the murder of four University of Idaho students in the fall of 2022. The FBI turned to consumer sites after a forensic genealogist could only identify relatives within three generations. The FBI later acknowledged that people who had submitted DNA samples to those services had not agreed to have their genetic data released to law enforcement.

Location Tracking

Warrantless tracking raises legal and ethical concerns. That became a problem for the Secret Service, which used Locate X, a tool that captures an individual’s location data from weather and navigation apps, among other sources. The agency admitted that it did not seek a warrant to use the data or verify the company’s claim that people had opted in to police use of their location history. A DHS oversight body ruled late last year the Secret Service, ICE, and Customs and Border Protection had all broken the law doing so.

Fog Data works like Locate X but also tracks frequent locations—homes, workplaces, even doctors and lawyers’ offices. Like Locate X, it markets broad data access at low costs, making it affordable for county sheriffs and highway patrols at under $10,000 per year.

New Service GeoSpy trained on millions of images worldwide, can even geolocate photos in seconds, again without a warrant.

Government Surveillance and Reporting Gaps

The USPS images mail sent to every address. Police requested this data 312,000+ times (2015-2023) without warrants.

In Mississippi, 60% of law enforcement agencies fail to submit crime data to the state. The Clarion Ledger reports that data from 540,000 state residents is not reflected in statewide crime data.

Los Angeles County Sherriff deputies misused sensitive databases 6,789 times in 2022—accounting for most of California’s 7,257 data violations that year.

Abuse of Law Enforcement Databases

Authorities say individual abuse is also a problem. Police nationwide have fired or disciplined officers for stalking people using databases.

Attorney General Pam Bondi and the Justice Department recently deleted the National Law Enforcement Accountability Database, making it easier for officers with misconduct records to get rehired elsewhere. While law enforcement has more access to data than ever, oversight mechanisms continue to disappear.

Next week, we’ll examine how surveillance tools like facial recognition and AI further expand police access to personal data.

Wyden Pushes For Digital Transparency

Practical AI

Sen Ron Wyden (D-OR) is urging the FTC to require companies to disclose when digital purchases like ebooks or games are just licenses that can expire or be revoked, as many digital licenses actually state.

Google Eases Personal Information Removal

Protip

An updated “results about you” tool lets users quickly request the removal of personal data from Search, with alerts when their info appears online.

Fake Obamacare Royalty Claim Goes Viral

Debunking Junk

A satirical post falsely claimed Obama received $2.6M in annual “Obamacare Royalties” but many believed it was real as it spread from network to network.

Skinnypop and Aniston I New Branding

Screening Room

Shape-Shifting Robots Take Form

Science Fiction World

Researchers have developed 3D-printed mini-robots that move, adapt, and harden into weight-bearing tools, inspired by how cells form muscles and bones.

AI Solves Decades-Long Mystery In Days

Tech For Good

Google’s AI solved why some superbug resist antibiotics— a mystery that took scientists a decade to unravel.

Tech Opens Doors For Accessible Travels

Coffee Break

New apps help people with disabilities navigate cities, book accessible transportation, and find inclusive spaces more easily. Wired breaks down new options.

Sign of the Times