Good Monday morning. It’s March 9th. 

Information about coronavirus is changing fast. As a business or community leader, you need to rely on prime sources for your news.  We’ll address those today.

1. News To Know Now

1.  Apple will pay iPhone 6 and 7 users up to $25 per phone to settle a lawsuit over throttling processors. At issue was a battery problem that was fixed by a software update that also slowed the phone’s performance. Consumers filed suit alleging that the company slowed the device’s performance in order to generate new equipment sales. Read the details at Recode.

2. Twitter has launched an experimental feature in a Brazilian test market that causes some Tweets to disappear after 24 hours like Instagram and Snapchat stories. They’re calling the new content “fleets” because it’s designed to capture fleeting thoughts.

3. SETI@Home software that used a volunteer’s idle computer time for complex calculations and uploaded the results to researchers, is ending public participation on March 31st. The UC Berkeley based program was the first to enlist volunteers in a distributed computing project. Others followed suit, notably Folding@Home focused on genetics and World Community Grid focused on medicine, the human genome, and world hunger.

There are still programs that need your help. I’ve participated in the World Community Grid for years with over 770,000 others. Silver Beacon Marketing’s computers have donated more than 15 years of processing time to the project because all of those minutes when you’re not using your computer add up. Join us or learn more at IBM’s World Community Grid.

2. COVID-19 Information Online

The COVID-19 coronavirus apparently causes nowhere near the amount of sickness and death caused by influenza every year. Government, business, and health leaders understand the deadly trail influenza leaves, which is why flu shots are heavily promoted.

One important distinction between influenza and COVID-19 is that the sickness caused by the outbreak appears to more often result in death. The generally accepted rate of influenza fatalities is 0.1% The most recent World Health Organization rate for the COVID-19 outbreak is 3.4%. 

There are well-meaning people posting misinformation online. There are also scammers, price gougers and a lot of quickly outdated information. This set of smartlinks will help you learn reliable information that you want to know.

We will return to regular coverage next week. Meanwhile, you should always feel free to press reply and ask about any digital issues.

General Information (may contradict other government sources)

CDC Resources for Businesses
CDC Guidance for People 60+ or with health conditions
World Health Organization Situation Reports

Social Media News

Twitter expands conduct rules to ban dehumanizing speech around disease
Facebook provides WHO unlimited advertising for outbreak
YouTube is demonetizing videos about the outbreak
World Health Organization joined TikTok to reach people.
Pinterest Showing Custom Search Results for Coronavirus

Misinformation, Disinformation, and Crime

BBDO Agency Deploys Facebook Chatbot to Fight Disinformation
Why Amazon Can’t Stop Coronavirus Price Gougers
Cyber criminals taking advantage with fake websites & phishing
Fake cures and conspiracy theories are flooding WhatsApp
Google showing ads for anti-coronavirus products despite policy banning them
Misleading maps are distorting reality
State Dept: False personas from Russia  publish misinformation
Coronavirus email scams are trying to cash in on your fear

3. Coffee Break: Leny, the Golden Retriever

After this crazy week, we all need to pause thirteen seconds and watch a dog slide down a hill and joyously race back up to do it again.

Enjoy this video that racked up more than 8 million views in one week.

Good Monday morning. It’s March 2nd. 

Information about coronavirus is changing fast. As a business leader, you need to rely on prime sources for your news. Here’s the CDC’s online page for businesses that are planning now for potential disruptions.

Today’s Spotlight is 1,414 words and takes about 5 ½  minutes to read.

Want to chat about something you see here? Here is a contact form.

1. News To Know Now

1.  Security researchers at McAfee fooled two Tesla vehicles into speeding up or believing a stop sign was not present by subtly altering highway signs with black tape in a way that MIT Tech Review says passersby would never notice. Read the story here or go straight to the experiment findings here.

2. Clearview AI, the company that broke the rules and harvested billions of photos from Facebook, Twitter, and other sites, had its own customer list stolen. Critics are naturally asking how the company can safeguard the images they’ve improperly taken if they can’t protect their customer list. Meanwhile, BuzzFeed got their hands on the list and found 2,200 organizations on it including the NBA, Walmart, Macy’s, and the University of Alabama. Read their coverage here

Clearview’s list isn’t unusual. NEC facial recognition is used by more than 1,000 organizations in 70 different countries, including Delta Air Lines, Carnival Cruises, and retail chains in California, Japan, and India. If you’re interested in NEC and biometrics in general, this is the article to read today.

3. Amazon is also working on image recognition to power its new grocery chain. You probably knew about the company’s convenience stores without cashiers. That same technology is now being used in the company’s newest stores. Separate from Amazon’s Whole Foods subsidiary, these grocery stores use a smaller footprint around 10,000 square feet that is popular in contemporary retail. TechCrunch has coverage.

2. Messaging Apps: Signal

You probably know and use the big messaging apps. WhatsApp and Facebook Messenger are the second and third most popular mobile apps in the world after Facebook. WeChat, owned by China’s Tencent, is a close fourth with one billion active users. They’re amazingly useful and have created positive change in our world, but like everything, the real effect is more nuanced. 

Encrypted, free alternatives like Signal and Telegram are becoming more important in our world. After WhatsApp co-founder Brian Acton had a highly publicized falling out with Mark Zuckerberg, he injected $50 million into the nonprofit Signal Foundation and became its executive chairman. Acton announced that Signal would provide technology based on complete data privacy and data protection. In a famous Forbes interview at the time, the billionaire ruefully said, “I sold my users’ privacy.” 

Signal’s secure communications landed Trump son-in-law Jared Kushner in trouble after media reports surfaced that he was using the encrypted messaging software to send ephemeral messages that disappeared. That capability could allow Kushner to be noncompliant with the Presidential Records Act. New York City Mayor Bill De Blasio was also criticized for his use of the app this week.

That level of security is what encouraged the European Commission to notify its staff in February that they should start using Signal following several data breaches. Signal claims that its servers do not track caller or message identifiers. The company says its data consists of when a user last connected to Signal and said that only the day is specified.

Conservatives at the federal level including Attorney General Bill Barr and Sen. Lindsey Graham (R-SC) are working to remove legal protections from companies making “warrant-proof” products. Their long-standing argument is that the software can encrypt communications, but only if law enforcement agencies have the ability to access them.

Signal works on iOS, Android, and personal computers and is available in the app stores.

Smart links: Messaging Apps: Signal

Signal is Finally Bringing Its Secure Messaging to the Masses” — Wired
Exclusive: WhatsApp Cofound Brian Acton …” — Forbes
EU Commission to staff: Switch to Signal Messaging App” — Politico EU
Switch to Signal for Encrypted Messaging, EC Tells Staff” — Naked Security
De Blasio’s Use of Encrypted Messaging App …” — New York Post
WhatsApp Co-Founder Puts $50M into Signal …” — Wired
Trump Administration Targets Warrant-Proof Encrypted Messages” — NPR

3. Google Search Updates

Google wants you to know that the minimum word counts and word limits you read about online are myths. That’s reasonable. Insisting that content reaches a certain word count can lead to poor writing. And it’s tough to write well and thoroughly while also beating every other organization’s content to a searcher’s attention. 

But there isn’t a word count measure in Google’s algorithm If it were that easy, the junior assistant to my assistant would be typing this.

We’re seeing and hearing more incidents of search engine optimization making news outside digital marketing circles. Warner Bros. recent dud film “Birds of Prey (and the Fantabulous Emancipation of One Harley Quinn)” was renamed while still in theaters to Harley Quinn: Birds of Prey. A Warners rep told The Verge that the name was changed as part of “a search expansion for ticket sites” making it easier for people to find the movie. 

Word order does matter for search reasons in titles, headings, and as a differentiator. One of my favorite music acts is CHVRCHES (pronounced ‘churches’). They came up with the name using a stylized Romanesque “v” instead of the “u” to differentiate themselves in search engines. 

Search engine optimization also popped up on a recent earnings call from B2B company TechTarget. They reported that they experienced a 25% drop in Google organic traffic. They went on to tell investors, “We believe this is a technical SEO issue and we are testing some changes related to this and are optimistic we will see improvement over time.”

Your brand marketers and product people need to work with your search marketers. That Birds of Prey movie title was signed off on by a lot of people who make a lot of money because it is set in the Batman universe. They all thought that the 11 word title with the main character’s name at the end was fine. 

4. Debugged: Weinstein Didn’t Get Medal of Freedom

I would be angry too if convicted rapist Harvey Weinstein had been a Medal of Freedom recipient. He isn’t despite the convincing looking social media stories with doctored photos.

Fact Check has the scoop.

5. Also in the Spotlight: Smithsonian Images

Smithsonian Open Access is the name of the free portal that will allow businesses, students, and everyone else to download and use nearly 3 million of the Smithsonian’s images. There is even 3D content.

Worth bookmarking for the search bar on this page.

6. Great Data: Huge Data-Driven Map

Professor Michael Mandiberg crunched the publicly-accessible data of 8.6 MILLION people who have made a combined 884 million edits to Wikipedia. The way he parses the data is a master class in how to present big data to people who don’t understand it.

Read his work at The Atlantic.

7. Protip: Ambient Mode on Android 10

Samsung released Android 10 to another large group of customers this week so here is how to use Ambient Mode — that cool feature that lets you control music, see upcoming events and alarms, and other nice things without unlocking the phone even while it’s charging.

Give it a try, it’s only 3 steps.

8. Following Up: TurboTax & Free Filing

We’ve told you how ProPublica chased down Intuit and H & R Block over the way they’ve obscured and de-emphasized free tax filing for users. And we wrote again when the IRS revamped the program two months ago to allow them to compete with TurboTax or H & R Block.

ProPublica is out now with a new story that claims that a loophole around advertising is allowing the companies to advertise “free tax filing” services and then upgrades users to paid plans.

Read them here. They’ve done yeoman’s work covering this for months.

9. Great New Ads: Amy Poehler’s Fairy Tales

Amy Poehler is promoting Pure Leaf Iced Tea. She stars in three new commercials directed by Rashida Jones that are hysterical Poehler updates of fairy tales.

Catch all three spots here.

10. Coffee Break: Pinball Map

Are you a pinball wizard looking for that special machine where you played a mean pinball? This crowd sourced map details the locations of 25,000 machines in 7,500 locations.

Search by your area, for a specific machine, or all the machines in one venue.

Good Monday morning to you.  It’s February 24th.

My parents celebrate their 60th wedding anniversary on Sunday, March 1. A Leap Day every four years pushes their anniversary celebration back one day. Only five percent of all marriages reach 50 years, and there is no readily available data for longer periods. My wife and I are blessed because her aunt and uncle were married 69 years and now my parents have also reached 60.  May you and your loved ones be so blessed. And happy anniversary with many more to come, Mom and Dad.

Today’s Spotlight is 1,384 words and takes about 5 ½ minutes to read.

Want to chat about something you see here? Here is a contact form.

1. News To Know Now

1.  The IRS is cautioning taxpayers to use two-factor authentication on tax preparation software. Those romantic softies issued the warning on Valentine’s Day. The agency said that “nearly two dozen tax practitioner firms” have reported data thefts this year. The agency has also backed away from a stance of considering video game virtual currency taxable, according to CNN reporting.

2. Tens of millions of Chinese students are unable to attend public schools because of COVID-19 virus closures. Officials have switched to online teaching to avoid further scheduling disruptions. As with their approach to fast hospital construction, the government has enlisted telecom firms to create enough bandwidth for 50 million simultaneous connections. News also broke late Sunday that South Korea has postponed the start of its school year by one week. MIT Technology Review has more.

3.  School students in New Mexico, meanwhile, may have a new provider if a lawsuit filed by the state against Google succeeds. The state alleges that Google’s free email and office suite products and discounted computers are used in the school system, allowing Google to unlawfully collect data from children under the age of 13. Get the details at Consumer Reports.

2. YouTube News

Alphabet revealed this month that its YouTube unit generated $15.1 billion in 2019 revenue, up 36% in one year and nearly double its 2017 performance. That makes YouTube’s revenue about 75% of the size of Netflix, a company with a $166 billion market cap. 

YouTube’s 20 million paid subscribers still trails other music services like Spotify (124 million), Apple (60 million), and Amazon Music (55 million), but it’s non-subscribing 1 billion users generate revenues that dwarf the others. As a result, Alphabet reports that it paid music rights holders $3 billion last year, which some industry analysts believe still lags Spotify and the others.

With a big number painted on YouTube’s news, regulators are looking hard at content uploaded by consumers and non-big brand users. The BBC’s Chris Fox filed a fantastic story about “fake kitchen hacks” that generated billions of views but don’t work. His video follows this story.

Andy Parker is experiencing an unimaginable YouTube news trauma. His daughter Allison was a reporter killed with her cameraman during a live television segment more than four years ago. Parker filed a complaint with the Federal Trade Commission last week because YouTube continues to host videos that show her murder. Parker joins Sandy Hook parents and others in complaining about the site’s responsiveness and its requirements to remove content.

There is horrifying content on YouTube, news and entertainment content. The Verge has done stellar reporting in the last year about contracts Accenture has to moderate Internet content and reported last month that Accenture employees were required to sign waivers acknowledging that the work could cause post-traumatic stress disorder. The Verge has details of employees paid $18.50 per hour to view videos flagged for extreme violence.

YouTube is the second most visited website in the world behind only corporate sibling Google and ahead of four Chinese sites and Facebook.

Smart links about YouTube News
 Alphabet Q4 and 2019 earnings (PDF)
How Many Users…” at Music Ally
YouTube Says It Paid…” at Music Business Worldwide
Father of Slain Journalist…” at The Washington Post
YouTube Moderators Are Being Forced…” at The Verge

YouTube News: It’s not you, it’s the food hacks.

3. Google Search Updates

Google announced that it removed 75 million policy-violating reviews and 4 million fake business profiles from Google Maps using automation. Those profiles included 10 million photos and 3 million videos. Map spam has been an issue since before Google Maps was launched, and we applaud any cleanup, but this is unfortunately a never-ending process.And there were undoubtedly false positives so pay attention to your listings.

The company also announced that it will ramp up its efforts to deliver downloads via non-encrypted connections. Beginning in March, Google Chrome users will receive a warning when trying to download a non-encrypted file. Google will begin blocking non-encrypted executable files with the release of Chrome 83 scheduled for June. 

Users accessing unencrypted PDFs, videos, images or music files will receive warnings beginning in March and be completely blocked by October. That means if your entire website isn’t serving completely encrypted files, you are going to start scaring your users with a warning in the next few weeks.  Bleeping Computer has more details

4. Debugged:  No Free Ticket Giveaway

Alaska Air wants you to know that it continues to see “Anniversary Offer” scams about the ariline floating around Facebook. They got concerned enough to post a blog entry with lots of images and tips showing how to tell a real promotion from a fake promotion.

Good advice that translates to other companies.

5. Also in the Spotlight: Twitter Disinformation

Twitter is under increasing pressure to keep misinformation and disinformation (deliberate untruths) clearly labeled as such. And it’s asking users to police the site for election misinformation that can now be reported via  a special area under the “Report an Issue” function.

NBC News reported last week that the company is also experimenting with orange and yellow backgrounds on tweets that have inaccurate information. 

The election information is as worrisome as a Brown University study publicized last week that found 25% of tweets about climate change denial or rejecting climate science were written by automated “bots”. Fewer than 5% of tweets advocating climate change action were posted by bots.

6. Great Data: Watch A Map Sketch

Sometimes you want a map of a town or area’s for purposes other than navigation. There are artistic reasons or logos or all sorts of creative ways to use an isolated street map. It’s a smart use of free geographical data that map providers don’t necessarily make easy to access.

Make your own here.

7. Protip:  Detecting ISP Throttling

Maybe your equipment is slow. Maybe there’s just a slowdown at your ISP. Or maybe your ISP has had it up to here with your data-using ways and has reduced your bandwidth.

CNET takes you on a step-by-step journey to find out if that’s the case.

8. Following Up: Dot Org Domains

We’ve been updating you regularly about the proposed sale of the dot org domain registry to a private firm. We learned last week that Ethos Capital, the private firm, has agreed to cap the .org price for 8 years at 10% per year. That means that the maximum wholesale price for a one year domain name registration in 2028 will be around $21.

Domain Name Wire has more deal news.

9. Great New Ads: Sephora

Watching this journey as a girl ages to maturity is so good that you almost forget that you’re watching a longform advertisement.

10. Coffee Break: Unseen YouTube Videos

Imagine that you can click on a website and view “unnamed, unedited, and previously unseen” videos uploaded to YouTube. 

Have fun on this journey!

Previous Issues:
Internet Manipulation | Disinformation | Facebook Memo Leaked